Refund Policy
Last updated:
We want you to be completely satisfied with X Protocol. That is why your purchase is protected by our 60-day money-back guarantee.
1. 60-Day Money-Back Guarantee
If for any reason you are not satisfied with the Product, you may request a full refund within 60 days of your purchase date. No questions asked. You will receive 100% of the amount paid.
2. How to Request a Refund
- Through JVZoo: contact JVZoo customer support at customer.jvzoo.com with your transaction ID from your JVZoo receipt email; or
- Through us: email with your order ID and the email used for the purchase.
3. Processing
Refunds are issued to the original payment method. Depending on your bank or card issuer, it may take 5 to 10 business days for the amount to appear on your statement.
4. After a Refund
Once a refund is issued, access to the Product is revoked and the license to use the materials ends.
5. Requests After 60 Days
Refund requests made after the 60-day period are not covered by the guarantee.
6. Questions
Contact our support team at . We usually respond within 24 to 48 business hours.
